YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
Das sind Deine Aufgaben Du übernimmst die Einlagerung der Ware Du hältst Ordnung in unserem Lager und sorgst dafür, dass alles seinen Platz hat Du stellst die Bestellungen zusammen und verpackst die Ware mit Sorgfalt Du verlädst die Warensendungen unter Einhaltung aller Sicherheits- und Qualitätsstandards Was Du mitbringen solltest Du hast eine abgeschlossene Berufsausbildung, vorzugsweise als Fachlagerrist (m/w/d) bzw. als Fachkraft für Lagerlogistik (m/w/d) Du hast bestenfalls erste Berufserfahrungen im Logistikbereich Du bringst gute Deutschkenntnisse in Wort und Schrift mit Du bist fit im Umgang mit dem Computer Du besitzt einen Staplerschein und hast idealerweise keine Höhenangst Du arbeitest sorgfältig, selbstständig und bist ein echter Teamplayer Das Arbeiten in einem Zwei-Schicht-System ist für Dich kein Problem Unsere Benefits 4-Tage-Woche an 13 Wochen im Jahr durch ein innovatives Arbeitszeitmodell, also 13 zusätzliche freie Tage 30 Urlaubstage/Jahr + 13 zusätzliche freie Tage = 43 arbeitsfreie Tage Zahlung einer Antrittsprämie in Höhe eines Bruttomonatsgehalts Jährliche Gewinnbeteiligungen und tarifliche Sonderzahlungen Attraktive Rabatte in zahlreichen Onlineshops über Corporate Benefits Günstige Fitnessstudiomitgliedschaften Fahrrad Leasing Betriebliche Altersversorgung Stellung von Arbeitskleidung inkl.
Registrieren Sie sich und profitieren Sie von interessanten und passenden Positionen und Projekten. Fehlersuche und Diagnose von Desktop-Computern und Peripheriegeräten IT-Support-Operationen, einschließlich, aber nicht beschränkt auf den Empfang und die Nachverfolgung von Nutzeranfragen, die Zuweisung von Prioritäten und verantwortlichen Personen, die Behebung von Anfragen und Benachrichtigungen der Nutzer Installation, Konfiguration, Wartung und Upgrades von Desktop-Computern und Peripheriegeräten (z.